Community Conduct

Introduction We’re cultivating a space for a community that wants to play a part in changing how humans and dogs live together. We’ve built a global network of dog trainers, dog educators, dog behaviourists, dog sports specialists, dog service trainers, and professionals across tens of specialties, who use Geppaw every day to create something they believe in. We’re inspired by each and every one of our community members. We value their perspectives, beliefs, and views—they are what makes Geppaw so dynamic. To maintain a respectful, inclusive, and safe environment for everyone, we’ve created a set of community standards to serve as a moral compass for behaviour on our platform. These standards help define what is acceptable in the Geppaw community and platform, both in face-to-face interactions and online communications. They aren’t tied to any law, but are used to govern our platform policies. They reflect our attitudes, expectations, and social norms. Our community standards are rooted in our core values — respect, safety, acceptance, support, and open-mindedness. Just like our community, these standards will continue to grow, evolve, and change. We have embedded examples in the community standards for unacceptable activities on Geppaw. Please note that these are intended to be examples only and not a complete list.   We encourage our community to use our reporting tools when encountering anything that is unacceptable. We want to create the best experience for all community members, and ask that you respect and follow these guidelines. Integrity and Authenticity Misrepresentation Misrepresentation is defined as fraudulent, negligent, or innocent misstatements, or an incomplete statement of a material fact. Misleading profile information Do not: Post a fake name, location or photo in your user profile.  Present a fake document(s) if asked to verify your identity.  Write misleading content in your profile description, skills, or education.  Provide Licensed services without the right licence. Misrepresenting Training elements   Do not: Copy Training descriptions, packages, and other training elements from other users.   Raise the price of your Training service in personal messages before or after purchase. Bait-and-switch marketing is not acceptable. Have someone else present to you at your training.  Post non-original images or images you do not have the right to use in your Training. Do not post videos that you do not have the right to use in your Training profile.  Spam We define spam on Geppaw as a messaging activity that is unwanted, repeatedly occurring, and disruptive to the experience of recipients. Spam can take many forms ranging from unwanted offers to commercially-motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of Geppaw. Please respect our members’ privacy by not contacting them with offers, questions, suggestions, or anything which is not directly related to their Trainings or orders. Do not: Contact our users with offers, questions, suggestions, or anything unrelated to their Trainings or orders. Send multiple unsolicited or deceptive messages.  Abuse our communication tools to distribute mass messages.  Prohibited Services Geppaw is an open platform where users can offer or request a great variety of services. However, for a number of reasons, we prohibit certain types of services on Geppaw. Some services can pose unwanted risks for our users like legal risks; others are simply not in line with our values and policies. Here are the type of services prohibited on Geppaw:  Services that can pose legal risks for our users  Do not offer or ask for: Illegal services. Services that are meant to support any illegal activity. Services that infringe third parties’ terms of service We do refuse the infringement of third parties’ terms of service on Geppaw. As a valued member of the Geppaw community, we ask you to respect the broader Internet community and refrain from such violations in your Training offerings. Trainings that are flagged for violations of third parties terms of service will be removed from the platform.  Do not post, offer, or ask for services that infringe third parties’ terms of service.  Services that promise outcomes that are not in your control  In certain instances, dog experts may be tempted to promise outcomes of their service which are not in their control. Please refrain from promising outcomes that are not in your control because it misleads Dog tutors.  Objectionable Content Hate Speech Geppaw defines hate speech as words or ideas that are designed to incite violence or hatred against an animal, a person, or group of people, defined because of race, ethnicity, sexual orientation, gender, marital status, religion, age, disability, or other similar ground. Geppaw is committed to moving swiftly and aggressively to investigate conduct that has been flagged as hate speech, and will respond in a manner that is consistent with existing laws and the values of the company. We take hate speech violations very seriously, and anyone using hate speech towards another user or towards our customer support representatives will be removed from Geppaw. We will also act against any user asking or delivering hate speech-related content on Geppaw. Do not: Use violent or dehumanizing speech against an animal, a person or group of people defined because of race, ethnicity, sexual orientation, gender, marital status, religion, age, disability, or other similar ground.    Discrimination Under Geppaw’s community standards, discrimination means unfair or unequal treatment of an individual or group based on age, disability, ethnicity, gender, marital status, race, religion, and sexual orientation. Geppaw will investigate claims of discrimination on a case-by-case basis, and defend protected groups whenever possible. Do not: Express your unwillingness to work with a person or a group of people based on age, disability, ethnicity, gender, marital status, race, religion, sexual orientation, or other similar ground. Publish, offer, or ask for any content that expresses or supports discriminatory ideas.  Offer or ask for the writing or editing of texts that support discriminatory ideas or practices. Adult, Nudity, and Sexual Activity Explicit content meant to be sexually gratifying is not allowed on Geppaw. If detected or reported, sexually explicit content will be blocked and participants could be banned from the platform. Training and contents portraying violent, graphic, or humiliating fetishes are also not allowed.  Sexually explicit content featuring minors and content that seeks to sexually exploit minors is prohibited on Geppaw. We immediately report content that violates this policy to the police. Do not post, offer or ask for: Nude or adult related images, or videos. Sex or sexual partners. Sex chats or conversations. Nonconsensual images. Child/or child-like sex. Sexual violence or denigration. Sexually charged modeling. The execution of fetish scenarios. Sexually charged voiceovers. Content that depicts explicit sexual activity, unless the conditions for “documentary exception,” as listed below, exist. Geppaw will act quickly to block transactions that feature child nudity and will flag the offending account for review.   Anti-Harassment Policy  Geppaw prohibits any and all behaviour and communication on the platform that is inappropriate and could be considered harassment. This includes, but is not limited to bullying, sexual advances, offensive comments/conduct, or discrimination, based on race, color, religion, sex, sexual orientation, ethnicity, or national origin. When communicating on Geppaw, do not: Solicit any sexual interaction.  Ask inappropriate personal questions. Express sexual advances or sexual innuendos. Use profanity, lewd, or derogatory terms. Use offensive or culturally inappropriate/insensitive communication. Geppaw will act quickly to restrict users who harass on the platform. Fake News Geppaw defines Fake News as false or intentionally misleading information or propaganda that is developed and presented as authentic news. If it is reported or flagged that Geppaw’s platform is being used to create or promote the spread of fake news; we will investigate and take action accordingly.  Political and Election policies Geppaw will not tolerate attempts to use the Geppaw platform to undermine elections. Election Interference is defined as any attempt to interfere with the voting process or to destabilise and undermine public faith in free and fair elections.  Political affiliation A user’s political affiliation is not a basis for rejecting an offer on Geppaw.  Do not express your unwillingness to work with a person or a group of people based on political affiliation.           Violence and Criminal Behaviour Threats While we know that people sometimes express frustration or disagreement by threatening or calling for violence in non-serious ways, we can’t risk the safety of our community or the public by ignoring threats of physical harm. We will attempt to consider language and context when differentiating casual comments from credible threats to public or personal safety, but Geppaw will also act quickly to block accounts and may notify law enforcement when threats seem credible. Do not: Threaten violence against another community member Offer or ask for services that threaten violence against individuals, groups, or the public. Glorification of violence Using Geppaw to create content that glorifies, promotes or expresses support for acts of violence directed to animals or people, is not acceptable on Geppaw.  Please do not offer or ask for:  orders that promote, support or glorify violence. Incitement Incitement means encouraging or asking other people to engage in unlawful conduct.  Be aware that inciting others to commit a crime may be a crime in itself, regardless of the outcome of the request.  Do not: Ask for or instruct people to break the law. Engage in activities of questionable legality. Terrorism International and domestic terror organizations sometimes use the internet to create and spread propaganda designed to radicalize vulnerable people and to develop materials designed to foster and aid terrorist attacks. Do not offer or ask for: The promotion of terrorist activities. Services or products related to terror organizations or terrorists. Editing Content linked to terrorist acts. Recruitment to terror organizations. We do allow people to offer or ask for content regarding the research of terror or content that is related to the prevention of terror. Self-Harm At Geppaw, we care deeply about the safety of our community. If someone you’re communicating with expresses suicidal thoughts or is engaging in self-harm, please contact local authorities immediately and flag the content to our Customer Support teams.   Minors policy Geppaw’s Terms of Service require that all users be at least 18 years of age and of legal age to form a binding contract. Users under 18 and at least 13 years of age are permitted to use the platform only through an account owned by their parent or legal guardian with their permission. Users under the age of 13 are not permitted to use the site. No adult or harmful content featuring minors We do refuse sexual or harmful content featuring minors. Geppaw may use broad discretion when removing items that depict minors. Any violations of this policy can lead to actions taken on the user account.